What Do You Use Your Tablet For?
| by Michaela Mora |  |
If you go by the media buzz, it seem that everybody has a tablet these days, but a recent Forrester survey shows that in Q1 2011, about 5% of US online consumers have a tablet, although other surveys cite higher numbers and shipments are expected to be even higher in the near future. What it is interesting is to learn how tablets are being used by consumers. Here are some numbers presented recently at the 2011 Market Research Association Annual Conference in Washington DC by Forrester’s James McQuivery.
Posted on December 3, 2010
Most people think all Hispanics in the US are Catholics. Broad generalizations are usually wrong. According to the most recent Simmons Experian 2010 data, only 62% of Hispanics prefer Catholicism. In fact, 12% has not religion preference. By country of origin, most secular Hispanics are found among Cuban-Americans (16%) and most Catholics among Mexican-Americans (67%).
Compared to the general population in the US, Hispanics are 2 ½ times more likely to be Catholics, so it is not surprising that Hispanics are considered Catholics by default.
A 2006 Religion Survey from the Pew Hispanic Center, showed back then that among Latino Christians – Catholics and Protestants – 39% described themselves as “born-again or Evangelical Christians.”
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Nearly 80% of Hispanics celebrate US national holidays, with Cubans and Puerto Ricans topping the list. These two groups represent a small percentage of the population, but even those of Mexican heritage, the largest Hispanic group in the US, are not too far behind in joining the festivities.
Not surprisingly, acculturation levels introduce variations in these numbers. While 99% of the most acculturated say they often celebrate US national holidays, only 33% of the least acculturated do so. There is still a large group in between that embraces the celebrations. It seems that on national holidays, we all take the occasion to throw fiestas.
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One out of four consumers is buying 100-calorie snack packs. The Boston Globe ran an article recently concluding that “the 100-calorie packs are a symptom of a broader social trend: Call it bite-sizing.”
I’m not sure that having slightly over 25% of the adult population buying these packs qualifies as a “broader social trend,” but for some the 100-calorie pack is meeting a natural need to control certain aspects of their life.
These small packs attract certain segments of the population, particularly those who think they should exercise more and are trying to have a balanced diet. It seems that for these people the 100-calorie packs give them control over what they eat and compensate for lack of exercise through portion control.
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High Chocolate Consumption, But Many Are Missing On Authentic American Artisan Chocolate
| by Michaela Mora | |
A recent visit to the Chocolate Conference 2010 in Addison, TX organized by DallasChocolate.org, I had the pleasure to taste Amano chocolates, and listen to a presentation about chocolate making by Amano Artisan Chocolate’s founder Art Pollard.
His commitment to quality and passion for fine chocolate has made his creations winners of many awards (31 to be exact). A self-proclaimed foodie with a background in Physics and experience in building machines he set out to build his own chocolate making machines and the results are amazing. The brand name itself which means “by hand” in Spanish gives a hint of the careful process he uses to make chocolate. Personally, I like the Dos Rios.
A chocolate lover myself, I can understand his passion. I count myself among the many Americans who eat chocolate and do it quite often, but have never heard of Amano. According to Experian Simmons’ latest data, chocolate consumption in the US is pretty high. Seven out of 10 adult Americans ate chocolate between February ’09 and March ’10, which translates into more than 165 million, and 4 out of 10 ate 10 or more servings in a 30 day period. That’s a lot of chocolate!
These numbers don’t reflect chocolate made by artisans like Art, but I hope many soon discover chocolates like Amano Artisan Chocolates. Their palates will have the experience of a lifetime.
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T-Mobile’s efforts to reach the Hispanic market seems to be paying off. One out of four T-Mobile subscribers is of Hispanic origin, according to the latest data from Experian Simmons. By contrast, the leading telecom companies, AT&T and Verizon don’t seem to have a strong hold among Hispanics.
After analyzing data for the past two years, Experian Simmons recently confirmed that T-Mobile’s market share has remained unchanged with 9.6% of subscribers as of May, 2010, while AT&T and Verizon claim more than twice the number of subscribers with 22.4% and 25.7%, respectively.
There have been rumors of a possible merger between T-Mobile and Nextel/Spring. If this materializes, the new entity should continue their pursuit of the Hispanic market, which is the smartest move any company can do given the demographic trend towards a more diverse population driven by the growth of the Hispanic segment.
To learn more about our consumer data service visit Consumer Shopping Behavior Insights. To request consumer shopping behavior data and insights don’t hesitate to contact us.
Hispanics Show Higher Participation Than Non-Hispanics In Popular Sports
| by Michaela Mora | |
The World Cup in South Africa is getting American soccer fans excited. There are already about 19 million people who have played soccer in the last 12 months. The latest data from Experian Simmmons show that a similar number of people played soccer and American football in the last 12 months.
Hispanics show the highest participation not only in soccer, but also in basketball and American football.
To learn why Americans call it soccer check:
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Nearly 2 Out Of 10 Households In the US Recycle Used Batteries
| by Michaela Mora | |
According to the latest data from Experian Simmmons, only nearly 20% reclyce used batteries. This may be indicatitce of either lower awareness of how harmful batteries can be to the environment or that it is very inconvenient to recycle them.
The most often recycled items are:
- Newspapers
- Plastic beverage containers
- Glass beverage containers
- Metal beverage containers
To learn more about our consumer data service visit Consumer Shopping Behavior Insights. To request consumer shopping behavior data and insights don’t hesitate to contact us.
According to Simmons National Consumer Survey, in 2009 Hispanics’ candy consumption of brands made by some of the large confection makers was about 15%, which can be considered small compared to the candy consumption in the non-Hispanic population (85%). Since 2004, the big confection manufacturers have been trying to increase Hispanics’ candy consumption by buying local brands south of the border or developing new flavors that would attract Hispanics. They have even tried to reach this segment through partnerships with Latino artists (e.g. in 2004, Hershey’s signed a multi-year contract with Latina singer Thalia). However, based on these numbers, it seem that confection makers still have a lot to do to penetrate this market segment.
Nonetheless, Hispanics’ candy consumption wasn’t too bad for some of the confection makers in 2009. Hershey’s, with a large product portfolio, took the top spot with nearly 1 out of 2 candy-eating Hispanics satisfying their sweet tooth with Hershey’s brands from Hershey’s Kisses to Good & Plenty. Mars competed pretty close with a set of brands from M&M’s, Snickers to M-Azing.
Acculturation levels didn’t seem to play a big role in preference for a candy brand, but heritage definitely did. Hershey’s biggest fans were be found among Puerto Ricans, followed by Mexican Americans. Mars brands were also among the favorites for these groups. However, Cubans and other Hispanics groups consumed Hershey’s and Mars confections in less degree. Interestingly enough Godiva chocolates did better among Cubans, which may say something about their taste preferences.
Overall, it has been accepted that Hispanics favor chocolate bars with almonds, intensely flavored products and confectionery with combination of flavors, such as hot and tangy. But these are generalities that miss to take into account differences among Hispanics, particularly when it comes to food. For example, “tangy” and “hot” flavors are likely to be preferred by Mexican Americans, but hardly by Cubans.
How much consumer research confection makers are doing to understand the Hispanic market’s diversity is unknown. This market segment may be considered small compared to the non-Hispanic eating-candy population, and confection makers may think its size doesn’t warrant allocating research resources to it. I would speculate that the segment may be small because not enough resources have been invested to expand it, and precisely because it is small now, the confection makers that invest in understanding this market segment, its diversity, cultural influences, taste preferences and shopping behaviors are likely to win big given the predicted exponential growth of the Hispanic population in the US for the near future.
To learn more about our consumer data service visit Consumer Shopping Behavior Insights. To request consumer shopping behavior data and insights don’t hesitate to contact us.
Response Magazine reported recently that free-standing insert (FSI) coupons emerged as a key component in promotional programs of many manufacturers and retailers during 2009 with more than 272 million pieces dropped. But what was the coupon redemption rate in 2009?
Well, it seems many cent-off coupons were put to use. The Experian Simmons National Consumer Survey showed that 7 out of 10 households used coupons in 2009. Although most were looking to save money, others used coupons to try new products. One out of two consumers claimed they used FSIs cent-off coupons, placing this coupon category at the top followed by coupons received by mail, found in packages, magazines, on the Internet or handed out in or near stores.
For many years, coupon redemption among Hispanic consumers has been reported to be lower than the general population due to a number of factors including cultural barriers, lack of familiarity with the redemption process, different product preferences, wrong distribution channels, requirement of multiple purchases, low coupon face value, and refusal to accept coupons by stores frequented by Hispanics, among others.
However, the last couple of years in a down economy may have help Hispanics to get with the program. In 2009 Hispanic weren’t too far behind the average non-Hispanic household as 6 out of 10 Hispanic households used coupons, with Cubans leading the way, followed by Puerto Ricans, other households of Hispanic heritage, and Mexicans. Nearly 4 out of 10 Hispanic consumers used coupons inserted in newspapers (FSIs) and 3 out of 10 used coupons received by mail.
Given the diversity and expected growth of the Hispanic population in the US from 15% in 2009 to 30% in 2050, there is a big opportunity for manufacturers and retailers to introduce new products to Hispanics with the help of coupons. The key is to develop promotional programs – with a coupon component – that appeal to the diversity of the Hispanic market in the US. Sensitivity toward cultural differences based on country of origin, product preferences, regional variations of the Spanish language, and levels of acculturation, among other factors can send coupons to the trash can or get Hispanic consumers to try new products.
To learn more about our consumer data service visit Consumer Shopping Behavior Insights. To request consumer shopping behavior data and insights don’t hesitate to contact us.
Sources:
- Census Bureau – Projections of the Population by Sex, Race, and Hispanic Origin for the United States: 2010 to 2050
- SMRB – Summer 2009 Adult 6 Months (Feb 09 – Sept 09)
- Jacqueline Renfrow, “FSI Couponing Reaches Record Levels,” Response Magazine, 20 Jan, 2010
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